Effective Leadership Techniques in the Service Industry
We are delighted to invite all “MYANMAR students” to join our Complimentary Workshop “Effective Leadership Techniques in the Service Industry” by Our Senior Lecturer cum Industrial Attachment Officer- Mr Johnson Teo. From this workshop, the participants can gain the knowledge of:
- The importance of the leadership role
- Managing the teamwork as a leader
- ESSENTIAL CUSTOMER SERVICE SOFT SKILLS FOR TEAM LEADERS, etc…
***We will be giving Prizes in the Quiz section as Christmas Gifts at the end of the workshop! Register by 15 Dec 2021 through the original post
Limited Seats only!!!
Please follow the registration instruction as per the original post!
Profile of our Speaker :
Mr Johnson Teo is a hospitality industry practitioner with years of experience with well-known industry players, such as Conrad Hotels, Marina Bay Sands, and Resort World Sentosa. He embarked on his journey as a tourism and hospitality educator in 2016 and currently continuing a doctoral programme at the Swiss School of Business and Management. Johnson is an experienced lecturer with a demonstrated history of working in the higher education industry and enhancing learning experience to adult learners. He is skilled in OnQ, Opera, Amadeus (GDS), Budgeting, Food & Beverage, Housekeeping, Front Office operations, Microsoft Suite, and Coaching. Johnson is a strong operations professional with an Advanced Certificate in Training and Assessment (ACTA) focused on Workforce Development and Training from Institute of Adult Learning. Furthermore, he is recognised for his outstanding academic achievement during the pursuit of International Master of Business Administration with the California State University, Sacramento.